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📖 Our Story

We Started Because We Were Tired of Bad Internet Too

Ever Stay Connect didn't come from a corporate boardroom decision. It came from a group of engineers who kept getting the same terrible service as everyone else and decided to build something better.

"We weren't trying to build a telecom company. We were trying to solve a problem we lived with every single day."

Ever Stay Connect was incorporated in 2017 by four former network engineers — Marcus, Diane, Owen, and Priya — who had each spent years maintaining infrastructure for large carriers while watching customer experience remain the industry's lowest priority.

They pooled personal savings, rented a small office in Atlanta, and spent the first 18 months laying fiber in three neighborhoods before they signed up a single paying customer. That sequencing — infrastructure before sales — set the tone for everything that followed.

Today, Ever Stay Connect serves over 300,000 homes across 18 states. We still build the infrastructure before we launch service in any new market. Our bill hasn't had a surprise charge on it in eight years of operation. That's not an accident — it's a deliberate commitment to running the business the right way.

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2017
Year Founded
0K+
Active Subscribers
0
States Covered
0%
Network Uptime
Timeline

Eight Years of Building Something We're Proud Of

2017

Company Founded in Atlanta, GA

Four engineers pool resources to lay fiber in three Atlanta neighborhoods. Infrastructure built before any service is sold.

2018

First 1,000 Subscribers

Word spreads entirely through referrals. No marketing budget — just satisfied customers telling their neighbors. We open our first support center with 8 staff.

2019

TV and Phone Services Launch — 20,000 Subscribers

We expand into cable TV and home phone bundles. Expansion into Tennessee and the Carolinas begins.

2020–21

100,000 Subscribers — 10 States

Rapid growth as remote work increases demand for reliable home internet. Self-install program launches. We hire 200 local field technicians.

2022–23

Regional Expansion — 200,000 Subscribers

Enter Midwest and Southwest markets. Gigabit service launches across all coverage areas. Named a top regional ISP by consumer advocacy groups.

2024–25

300,000+ Subscribers — 18 States

Continued infrastructure investment. Six new markets launching this year. Same founding principles, larger platform.

Core Values

The Three Things We Never Compromise On

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Build First, Sell Later

We don't enter a market until the infrastructure supports the promised performance. This costs us revenue in the short term. It builds trust in the long term, and trust is the only thing that matters in this business.

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Full Billing Transparency

Every charge on every bill is labeled and explained. We publish a glossary of every fee that could appear on a Ever Stay Connect statement. There are no mystery charges, ever.

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Publish Our Performance Data

Monthly uptime, measured speed averages, support wait times, and customer satisfaction scores — all public. We operate as if our numbers are always visible, because they are.

Leadership

The People Who Built Ever Stay Connect

MT
Marcus Thomas
Co-Founder & CEO
DL
Diane Liu
Co-Founder & CTO
OB
Owen Baker
Co-Founder & COO
PK
Priya Kapoor
Co-Founder & VP Engineering

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